| Paging |
2% |
National in scope, centralize client support |
Carrier support is limited. |
USA Mobility |
None |
5 |
| Cellular Voice Plans |
24.5% |
National in scope, full understanding of all carriers offerings |
Limited only by the carrier |
Carrier |
Other wireless agencies |
3 |
| Mobile Data, BlackBerry |
15% |
Complete Solution Deployment to Help Desk |
None |
Carrier |
Other wireless agencies |
4 |
| GPS Tracking and Location |
7.5% |
Multiple selections, full service and national in scope |
None |
Carrier |
GPS Provider |
5 |
| Managed Wireless / WEMS |
4.5% |
Carrier relationships, One Source software |
Carrier access to billing is slow |
Other TEMS operators |
None |
5 |
| Employee Value Program (EVP) |
32% |
National in scope, web based solutions, centralize support |
Carrier are slow to work with |
Carrier |
None |
4 |
| Technical Support |
5.5% |
National in scope, very specialized, quick to respond |
None |
Other technical support companies |
None |
5 |
| Accessories |
9% |
Complete source online and in store |
None |
Retail locations |
Internet |
3 |
