Frequently Asked Questions

Here are a few sample questions that are answered in the Member Zone. Login or register to view the answers.

BlackBerryGuy Top FAQs

  1. Who needs to attend BlackBerry Training?
  2. What BlackBerry training formats are available?
  3. What do I need to access my email with my BlackBerry device?
  4. What should I check before starting my BlackBerry Enterprise Server (BES) installation?
  5. What settings should I check when upgrading my BlackBerry Enterprise Server?
  6. What Windows NT account permissions do I need to run the BlackBerry Enterprise Server?
  7. What Microsoft Exchange permissions does the BES Admin account require?
  8. Can I install the BlackBerry Enterprise Server onto my Microsoft Exchange Server?
  9. What steps must I follow to upgrade the BlackBerry Enterprise Server from version 2.0 to version 2.1?
  10. What is Collaboration Data Objects (CDO)?

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BlackBerry Glossary

Learn frequently used terms related to BlackBerry.

BIS

Stands for BlackBerry Internet Service. This is your @blackberry.net email account, which you can access via a web browser, in order to configure your BlackBerry through a web-based interface. You can also read your blackberry.net emails on your BIS account. This is the new name for the BlackBerry Web Client (BWC).

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