BlackBerry Internet Service (BIS)

BlackBerry Internet Service™ allows you to integrate your BlackBerry® device with up to 10 supported business or personal email accounts, send and receive instant messages, and browse web content while on the go. You get "push" delivery of messages, mobile access to email attachments and images in popular formats, as well as convenient access to HTML and WAP pages.

Configure email accounts directly from your computer

Select your service provider:

Software Installation

Click on a step to see a screenshot.

1 Put the CD disk into your computer.

2 It should auto start, if it does not auto start then follow directions according to your computer to start a CD.

3 Select Language from the drop down list

You will see the following items on your screen:

Step 3 screenshot
Step 3 screenshot
Step 3 screenshot

4 That displays the InstallShield Wizard. Click Next

Step 4 screenshot

5 Select Country or Region from the Drop down box: USA (English). Then click Next

Step 5 screenshot

6 Please review the License Agreement. Click in the circle next to the the statement "I accept the terms in the license agreement". Then click Next.

Step 6 screenshot

7 Complete the Customer Information Screen:

User Name: Enter your name
Organization: Enter business name (if applicable) or Home Use
Select one of the two circles: Recommended is the circle next to "Anyone who uses this computer (all users)"
Click Next.

Step 7 screenshot

8 Normally just click Next. GCI recommends leaving the default location. If you need to change the location, click the Change button, and enter the path and folder name. Be sure to remember where you place it.

Step 8 screenshot

9 Ensure the "Typical" installation is selected. Click Next.

Step 9 screenshot

10 Critical Step! The default check is for The BlackBerry Enterprise Sever of Black Berry Desktop Redirector - If you are using the the BlackBerry Internet Email (You will integrate your email). This is not the option to check. See step 10a.

Step 10 screenshot

10a Critical Step! If signing up for the Internet Email option, select the BlackBerry Internet Email option. Click Next.

Step 10a screenshot

11 Leave the Shortcut items checked and click Next.

Step 11 screenshot

12 Click on Install.

Step 12 screenshot

13 You will see several screens similar to the on displayed on the left as the software installs.

Step 13 screenshot

14 After the program has completed installing, click Finish.

Step 14 screenshot

15 You need to restart your computer, click Yes.

Step 15 screenshot
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