BlackBerryGuy Help-Desk Training

Register for an upcoming BlackBerryGuy Training Clinic.

Overview

BlackBerry Help-Desk Services

Member Zone

Register for a Clinic

This program is designed to work with help desk support to discover the best course of action and develop a plan to address the needs of their end users.

Includes:

Best practices
Software updates / patches
Application installation
Desktop management
Network readiness assessment
Adding / managing users
Mobile data services
Security issues

BlackBerryGuy Help Desk will serve as your sole provider for pre-and-post sales support for your BlackBerry end users.

Services Include:

Carrier support
Personal Representative dedicated for your account
Support representatives are trained for device and carrier technical issues
No Hold Time
RIM Strategic Partner - unique opportunities for our clients
Ability to make account changes on your behalf through cellular carriers
Access to end-user custom training manuals and device learning applications
Billing resolution assistance
Assistance with device warranty executions and loaner units

Dec 2008

Got BlackBerry? Get Trained!